Category Archives: newsjacking

About the PR workshop…..


Sorry for this bit of self-promoting rant..

The PR Workshop provides comprehensive communication content and solutions to growing organizations that yearn for an informed communications advisory! We are a full service public relations firm with clients distributed across the entire spectrum of the industry. Our home location is Chennai, yet, in this wired world, we can seamlessly deliver image solutions to clients across the globe!

Our goal is to manage PR and in turn, the IMAGE of our clientele, leaving them to focus on their core business. We handle anything to do with the communication plan, be it external or internal – media relations included!

When you become our client, we offer you the following services

  • Continuously work with you on your PR/ Corporate Communication plans
  • Manage your communication across target audience/media
  • Manage RFIs swiftly and accurately
  • Image/Reputation management
  • Crisis Communication

We help optimize your communication strategies, increase visibility and effectively manage your reputation. Our services cover media relations, strategy and message development; crisis and issues management; social media management and marketing; media training; content development; and more. Simply said, associate with us and:

  • Make the right noise about your brand, company
  • Constantly disseminate your mission values to the target media
  • Create optimal & appropriate visibility in appropriate media platforms
  • press relations and media management
  • Media positioning and showcasing of your organization

The PR Workshop strongly believes in holistic solutions for external communication of our clients. The communications solutions we offer would encompass appropriate strategy, tactics and execution – bearing in mind your communication goals of our esteemed client organization.

For more information, feel free to write to murali@prhq.in

Also please do see http://www.prhq.in

 

Just social media crises, or crisis for social media as well?


twitter logo map 09

twitter logo map 09 (Photo credit: The Next Web)

If you are a student of social media, its pleasure and pain points – by now you would be well aware of the ‘attacks’ or ‘hacks’ on the twitter accounts of prominent brands like @burgerking and @jeep.

You can read about the @bugerking part of the story here http://mashable.com/2013/02/18/burger-king-twitter-account-hacked  at @mashable

Online attacks of such nature are not completely surprising, given that the cyber world is getting to another place for brands to fight and fist it out. This is a world where every countries are resorting to cyber-warefare, so why blame the poor brands and their online army who try out the best to bring down competition. (Fact is, such attacks on brand online properties will only see an upswing now on).

Yet, what came as a huge surprise was 140-character powerhouse twitters statement after these attacks on the likes of @burgerking and @jeep.

In a statement published at twitter’s blog, users of the platform were advised on how to keep their passwords secure, and the kind of computers one should etc. You may see the statement here http://blog.twitter.com/2013/02/a-friendly-reminder-about-password.html

Given the un-swerving loyalty of millions of users and thousands of brands across the globe to its platform, @twitter could have done well in also stating facts about how such attacks happen at the first place, and more than that, what preventive measures it plans to have in place to protect its users.

In addressing any crisis, it’s useful to caution the stakeholders and help such situations/incidents from recurring.

But, another cardinal rule in crisis management/communication is to be forthcoming & clear as to what went wrong in specific cases – a simple statement of facts and events leading to a crisis, and added to that assurance that incidents of similar nature will not recur.

It’s about being loud and clear that everything needed to protect the ‘information integrity’ of users will be done.

As of this moment, @twitter has missed the opportunity to win this battle post the hack of accounts like @burgerking and @jeep

Brands are all geared to watch for and handle social media crisis, and battle them. But the question also is what if social media platforms themselves become crisis-points?

India is home to the pioneer in “newsjacking”… Who??


On test tube babies!

On test tube babies!

If you are in the public relations business, by now you must be familiar with “newsjacking”, more recently well articulated by David Meerman Scott (are you following him on twitter – you must do – @dmscott )

For those who are late, here’s how David defines newsjacking : “the process by which you inject your ideas or angles into breaking news, in real-time, in order to generate media coverage for yourself or your business. It creates a level playing field—literally anyone can newsjack—but, that new level favors players who are observant, quick to react, and skilled at communicating. It’s a powerful tool that can be used to throw an opponent or simply draft off the news momentum to further your own ends”.

By that, newsjacking is the easiest tool available in the arsenal of any right thinking public relations pro. And despite many downfalls and issues of ethics in what events ought and ought not to be “newsjacked”

You can read a load of stuff, all over the net, and in PR fora’ on recent uses of newsjacking, where it worked well and where it backfired.

Looking around, it realized on us that the pioneers of “newsjacking” are right here in India. You might be pleasantly surprised, but, in my view its as earyly as 1966 that and India company (offcourse with the help of their great agency) India might as well the home to “newsjacking”

Here, is a part of the story of Amul topical (courtesy : amul.com) Twitter handle – @amul_coop

On the Enron controversy!

On the Enron controversy!

“For 30 odd years the Utterly Butterly girl has managed to keep her fan following intact. So much so that the ads are now ready to enter the Guinness Book of World Records for being the longest running campaign ever. The ultimate compliment to the butter came when a British company launched a butter and called it Utterly Butterly, last year.

It all began in 1966 when Sylvester daCunha, then the managing director of the advertising agency, ASP, clinched the account for Amul butter. The butter, which had been launched in 1945, had a staid, boring image, primarily because the earlier advertising agency which was in charge of the account preferred to stick to routine, corporate ads.

In India, food was something one couldn’t afford to fool around with. It had been taken too seriously, for too long. Sylvester daCunha decided it was time for a change of image.

The year Sylvester daCunha took over the account, the country saw the birth of a campaign whose charm has endured fickle public opinion, gimmickry and all else.

The Amul girl who lends herself so completely to Amul butter, created as a rival to the Polson butter girl. This one was sexy, village belle, clothed in a tantalising choli all but covering her upper regions. “Eustace Fernandez (the art director) and I decided that we needed a girl who would worm her way into a housewife’s heart. And who better than a little girl?” says Sylvester daCunha. And so it came about that the famous Amul Moppet was born”

In a sense, even unknowingly, the Amul moppet has been ever since 1966, been only using the  concept of newsjacking in the best possible way, on issues that confront the people of this country – issues which were breaking news…

Right time to newsjack?!

Right time to newsjack?!

If you chose to look at the graph by David on when you should newjack, and compare it with what Amul has been doing almost on a daily basis since the birth of the Amul moppet, what else would you call the Amul topical but newsjacking in its truest sense.

And even better, Amul has been newsjacking using traditional media (call it brick and mortar), decades before all this internet thing happened!

So, who else but our own Amul as pioneers of newsjacking? Surely, David Meerman Scott would agree, hopefully.

What are the like examples of newsjacking you can think off?

And lastly, is “newsjacking” in your things to do in 2013??

 

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